← Back to Home
Privacy Policy
Last Updated: December 2025
1. Introduction
Crownbound ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our game and services.
2. Information We Collect
2.1 Information You Provide
- Account Information: Email address, display name, and password when you create an account
- Game Data: Your game statistics, match history, and preferences
- Communications: Any messages or feedback you send to us
2.2 Automatically Collected Information
- Usage Data: How you interact with our game, including gameplay patterns and feature usage
- Device Information: Device type, operating system, browser type, and screen resolution
- Technical Data: IP address, timestamps, and error logs
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our game services
- Process your account registration and authenticate your identity
- Enable matchmaking and multiplayer functionality
- Track game statistics and leaderboards
- Send you important updates about the game (you can opt out)
- Respond to your inquiries and provide customer support
- Detect and prevent fraud, abuse, and security issues
- Comply with legal obligations
4. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), we process your personal data based on:
- Contract: To provide you with the game services you requested
- Legitimate Interest: To improve our services, prevent fraud, and ensure security
- Consent: For optional features like marketing communications (you can withdraw consent at any time)
- Legal Obligation: To comply with applicable laws and regulations
5. Data Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party services (e.g., Firebase/Google Cloud) that help us operate our game
- Game Features: Your display name and game statistics may be visible to other players in matchmaking
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
7. Your Rights (GDPR)
If you are in the EEA, you have the following rights:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate or incomplete data
- Erasure: Request deletion of your personal data
- Restriction: Request limitation of processing
- Portability: Receive your data in a structured, machine-readable format
- Objection: Object to processing based on legitimate interests
- Withdraw Consent: Withdraw consent for optional processing
To exercise these rights, please contact us using the information below.
8. Data Retention
We retain your personal data for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required to retain it for legal purposes.
9. Children's Privacy
Our game is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws.
11. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience. For detailed information, please see our Cookies Policy.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
13. Contact Us